Policy summary
Effective date: September 2026. The BDT99 app stores some information about your account, device, and usage patterns; these are used for security, site operation, and support purposes.
We do not collect unnecessary information; cookies make login faster, and if you want your preferences to be remembered you will also find your rights, updates, and contact options below.
This policy is written especially for Bangladesh users; for many Dhaka-based users, it helps manage accounts easily with bKash, Nagad, or Rocket.
What information is collected in BDT99 app
In short: only as much as needed to run the service is collected
Account information
During registration, name, phone number, and login information are kept; these keep your account secure and wrong logins are prevented.
Device and usage information
Browser, IP, language, and session time may be collected; this speeds page loading, and unusual behavior is detected.
Support messages
You BDT99 Help page When used, ticket information is also stored, so you don't have to describe the previous issue again.
Sometimes cookies and local storage are also used; these remember your preferences, language, and last viewed screen.
Financial information is shown only if applicable; when references to bKash, Nagad, or Rocket exist, they are handled securely.
Why data protection and usage are necessary
In short: information is used only for experience and security
- Login verification
- To ensure the right user can access, session and device identification is checked
- System maintenance
- Technical logs are kept to detect errors, prevent spam, and maintain 99.2% uptime
- Faster support
- If previous chats, tickets, and device information are available, resolution is much faster
BDT99 has been operating since 2019, and now with 400K+ active users, data protection means more than rules, daily trust
Your BDT99 Login Guide If you read it, the sign-in steps will be clearer again BDT99 App Page You can also view it from the mobile page
How cookies work
Cookies are small files that help the site remember what you prefer
- First, language and session preferences are set
- Then page loading and navigation become faster
- Finally, security checks are more stable
Some cookies are necessary; some cookies are for analytics only, so it is possible to understand which parts are performing well
You can restrict cookies from browser settings, but then you may have to log in again for some parts
Who can view the data
Short answer: Not everyone; only a limited group can view
Internal support team
When resolving issues, only the necessary parts are viewed; the full profile is not opened unnecessarily
Security reviewer
Fraudulent login attempts, repeated incorrect attempts, or suspicious devices are detected
Service partners
If hosting or analytics services are involved, they cannot use data outside the contract
For users accessing from Dhaka or Chittagong, distinct region-based markings may appear; this helps prevent fraud
Only the minimum information is provided to any third party, and no more
Data retention period
As long as the service is needed, it is kept
Active accounts retain information for ongoing support; when an account is closed, unless required by law or security, unnecessary parts are deleted
Transaction-related documents, if any, may be retained for a specified period to ease disputes, verification, and reconciliation
- Even after account is closed, security logs remain briefly.
- If support tickets are resolved, they may be archived.
- Cookies can be deleted from the browser anytime.
Your rights and control
You have rights to your data
Viewing rights
You may request to know what data is held
Right to rectify
Requests to correct incorrect name, number, or preference can be made
Request to delete
Requests to delete information can be made where permitted by law
Cookies can be blocked, email notifications reduced, or account deletion requests made; in Dhaka, many users separately view notices related to bKash or Nagad
Questions about your rights BDT99 Contact Page The easiest path is to talk there; steps will be clear
Contact and policy questions
In short: if you don't understand something, ask
If you need help with this policy, contact BDT99 support; questions, requests, and updates can be handled in one place
For Bangladesh users, notices related to bKash, Nagad, and Rocket are also relevant BDT99 Terms And Responsible gaming Keep the page handy
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